FAQ’s

‘well-suited’ blog

I’ve always loved creative design and the challenges that brings to the pattern making table.  This is the core of my posts on the blog.  I offer some pattern making instructions and creative design for HOME and PERSONAL use only.  With time and a lot of work I hope to expand this work into some online training for creative pattern making.

Who can use this content?

All of the content is my own creative output and is therefore covered by copyright for HOME  and PERSONAL use only.  I am open to teachers and commercial entities using this content, but only with my permission.  That means you have to contact me directly and ask for that permission.  It is not a given that I will grant that permission and it is likely that there may be costs involved.

Why do I have to have an account to view your posts?

For individuals, this content is there for you to use for your own personal projects.  At the heart of this access is a desire to encourage all creatives to try pattern making and use these blog posts to push their skills and ability to achieve amazing outcomes.

Because I’ve experienced a huge amount of theft of my creative content, I now require users to have an account to view the entire contents of the blog.  It’s pretty easy to set up and allows you to keep track of your purchases and which of my newsletters you receive.  I apologise if this causes any inconvenience but please appreciate how annoying it is when I find my creative content being used to drive viewers to competitive and largely trashy websites.

Payment Information

I use Paypal for my payments system because it is considered the safest way to deal with your sensitive financial information and keep it safe.  You can use your own Paypal account or pay using a credit card through Paypal.  I am unable to process phone orders or bank transfers for digital products.

Orders

How do I place an order?

You can place your orders by going to the SHOPS tab and selecting the products you’re after and adding them to your cart.  When you have everything you desire in your cart, continue through to the checkout process to finalise your purchase.  Once you have paid you will receive an email with your invoice and the links to download your patterns or blocks.

What if I’m having trouble downloading my order?

The first thing to do is to go to your downloads folder and make sure it isn’t already there.  Some computer systems have trouble with large files so maybe try to download from a different device.  If that doesn’t work then don’t hesitate to get in touch and I’ll sort it out for you.  It’s worth remembering that I’m in the Southern hemisphere so it maybe the next morning before I’m able to respond to your email.

Why don’t I have unlimited downloads?

Allowing everyone to have unlimited downloads may pose a very small security threat to the website.  So if after four downloads you still need to download again please don’t hesitate to contact me and I’ll reset your downloads.  I have only set four downloads per transaction as a way of keeping all transactions safer for everyone.

Do I need an account to place an order?

No, you can place an order without an account.  But by creating an account you will be able to leave reviews of your purchases and track all your orders and if anything goes wrong.  It is easier to restore purchases that have used an account.

Can I use your patterns to create product to sell in my store?

All of the product and content on my website is clearly specified for PERSONAL and HOME use only.  It you are a commercial entity or teacher/institution you will need to seek permission, by making direct contact with me, to use any of my products.  It is not a given that I will grant that permission and it is possible that there may be costs involved.

Returns

Can I change or cancel my order?

As soon as you have purchased and received your download links there is no way to cancel or change your order as you have already received the digital goods and they cannot be returned.  If however you have mistakenly ordered the wrong print version of a pattern or garment block then please don’t hesitate to contact me and I’ll happily send you the right size print version so you can get on with your creative project.

If I’ve missed any important information, please don’t hesitate to comment below so I can include your question on this page for everyone. 🙂

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